Shangri-La - Singapore

ex. Shangri-La Hotel

22 Orange Grove Road, Singapore, Singapore, 258350show map
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Highlights
TripAdvisor Traveler Rating
read all 5721 verified reviews
TripAdvisor Traveler Rating
9of 324 hotels in Singapore
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Singapore

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Overview

The comfortable Shangri-La is located in the centre of Singapore, with 750 tasteful rooms. Since 1971 the hotel has been hosting guests in a 24-story Italian building. The hotel features a swimming pool with a hot tub, sun loungers, waterfalls and parasols.

Located near Duty Free Shopping, this hotel is just a 10-minute drive away from The Heritage Shop. Chinatown is 10 minutes' drive from the property.

The hotel is within easy reach of stores and boutiques.

Raffles Girls' Sch bus stop is 350 meters from the venue.

Rooms

This hotel features rooms with an in-room safe, tea and coffee making equipment and a cupboard. Certain rooms include garden views. These rooms have marble bathrooms with a hairdryer, a drier and free toiletries for guests' use.

Eat & Drink

A healthy breakfast is served in the restaurant. Contemporary meals are supplied at the 24-hour restaurant. The on-site bar serves a good variety of tea and cocktails as well as snacks and pastries. Nearby restaurants, including The Line and Waterfall Cafe are 5 minutes walk from the hotel.

A buffet breakfast is served at the price of SGD 39 per person per night. 

Relax

Relax after a long day with steam baths and massage treatments. The property offers a gym area, yoga classes and a fitness centre to keep shape.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   24.  Number of rooms:   750.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Catering service
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • Garden view
  • City view
  • Pool view
  • Landscape view

Room features

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 11 yearsExisting beddingFREEExtra bedChildren above
11 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Singapore Botanical GardensSingapore Botanical Gardens3300 ft
Far East PlazaFar East Plaza2700 ft
Tanglin MallTanglin Mall2300 ft
Duty Free Shopping: DFS Galleria ScottswalkDuty Free Shopping: DFS Galleria Scottswalk2700 ft
ION OrchardION Orchard3000 ft
Orchard MRT StationOrchard MRT Station3000 ft
Orchard MRT StationOrchard MRT Station3000 ft
OrchardOrchard3300 ft
Gleneagles HospitalGleneagles Hospital2700 ft
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The LineThe Line200 ftShangri-La Hotel
Blu @ Shangri-LaBlu @ Shangri-La100 ft22 Orange Grove Road
Waterfall CafeWaterfall Cafe200 ft22 Orange Grove Road
Shang PalaceShang Palace600 ft22 Orange Grove Road
Nadaman Japanese RestaurantNadaman Japanese Restaurant600 ft22 Orange Grove Road
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Sir Stamford Raffles StatueSir Stamford Raffles Statue2.3 mi
Sri Mariamman TempleSri Mariamman Temple2.4 mi
MerlionMerlion2.6 mi
Funan DigitaLife MallFunan DigitaLife Mall2.1 mi
Raffles CityRaffles City2.2 mi
Chinatown Heritage CentreChinatown Heritage Centre2.2 mi
Asian Civilisations MuseumAsian Civilisations Museum2.4 mi
Merlion ParkMerlion Park2.5 mi
Singapore City GallerySingapore City Gallery2.5 mi
Holland VillageHolland Village2.2 miHolland Avenue Lorong Liput, Lorong Mambong,
Fountain of WealthFountain of Wealth2.5 mi3 Temasek Boulevard Suntec City Mall Suntec City Mall
Marina BayMarina Bay2.9 miMarina Boulevard
Singapore FlyerSingapore Flyer2.9 mi30 Raffles Avenue
Reflections at Bukit ChanduReflections at Bukit Chandu3.1 mi31K Pepys Road
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Getting around
Airports
Tengah Air Base (TGA)9.7 mi
Changi (SIN)11.7 mi
Train
Promenade MRT Station2.7 mi
Tanjong Pagar KTM Railway Station2.8 mi
Underground
Orchard MRT Station3300 ft
Bus
Bus stop1000 ft
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Reviews
8.2
FabulousBased on  102  reviews

Rating by category:

9.0
Location
10.0
Rooms
7.0
Service
10.0
Dining
  • 7.8
    Fabulous

    Had a great stay, nice room, good breakfast and lovely pool

  • 8.2
    Fabulous

    The hotel staff were extremely welcoming when we arrived, and were always on hand to answer any questions. Great plus was being able to shower after a long day of sightseeing and before heading to the airport for a 12 hour flight!

  • 9.6
    Exclusive

    Pool and grounds, great location away from but near the shops, spectacular foyer with plenty of relaxed seating, with pleasant attentive staff.

    Staff sometimes over attentive and a little slow with the service.

  • 9.2
    Superb

    Staff very attentive and the pool area was beautiful

  • 6.2
    Good

    They are terribly inefficient as opposed to previous years. I was mistaken for another guest and taken to a suite. Moving my booked room took ages and there was a belated apology 24 hours later. No fruit in the room as promised, no wakeup call as ordered, charged for free pressing etcetc

  • 9.6
    Exclusive

    It's very elegant and the grounds are beautiful.

    This hotel is fabulous but they don't get the value of customer loyalty. I was "upsold" for an addl $150 a better room that included a $50 breakfast. I had breakfast the next morning in my room and was billed for the breakfast as it was in my room (although the breakfast was under $50.) It was not disclosed that in-room breakfast was not part of the deal and they placed an in-room menu on my bed in the evening. They would not budge on the bill. Felt like a real rip-off! Ruined the entire experience and I doubt I will be back, which is unfortunate for all.

  • 9.6
    Exclusive

    Very hospitable reception with very friendly staff throughout all parts of the hotel. Excellent breakfast with great views over Singapore.

  • 8.2
    Fabulous

    Efficiency of hotel, usage of Horizon Club, swimming pool, lots of outdoor areas/gardens, city oasis, proximity to Orchard Road

    The room could have been a bit bigger with updated decor for the price, but it was still very clean and functional as we tended to be out most of the time

  • 8.8
    Superb

    Staff were very accomodating overall, one of the best hotel gyms I have used, excellent club lounge facilities, well maintained and comfortable room, amazing selection of restaurants for every palate.

    Not much to write here.. One male senior staff member was overworked and a little dismissive during an interaction at the club lounge, however, this was a single event and did not reflect on the hotel overall.

  • 10.0
    Exclusive

    a great hotel which has stood the test of time and moved on as it should have done when its been needed. the pool area is magnificent and the new pool dining area equally so. the club facilities are second to none and the line dining room has one of the best if not the best buffets in town. i have stayed here many many times and will continue to do so.

  • 8.2
    Fabulous

    Having stayed at several other 5 star hotels in Singapore with my family this has been a wonderful experience. The staff we encountered were very helpful and friendly and made us feel very welcome. All equipment in the well appointed rooms are very user friendly.

  • 10.0
    Exclusive

    The Shangri La Singaore is my favorite hotel, upon check in they upgraded us to the Valley Wing, all rooms come with butler service, fresh fruit daily and every detail was done before I had a chance to think about it. You are treated like family as everyone greets you by name and it impressed me how people you might only interact for an hour remember you by name, the breakfast was outstanding.

    It was a little noisy by the pool as they was using a jack hammer to break up rock. Also has a small problem with dim sung, they have a real nice promotion on the weekend for 30% off, but when we returned the next morning half of the items they only make on weekends, obviously the best tasting.

  • 9.6
    Exclusive

    The accommodation is superb. My husband and myself were poorly from a bug we had caught at a previous hotel. The staff here were fantastic. Nothing was too much trouble. The doctor was great ( he came to see us three times one day as we were so unwell)! The manager sorted out our flights as we could not travel, re arranging everything for us. They even went out to the shops to buy us some drinks they did not have in the hotel. It was just a shame that we could not take advantage of all the wonderful facilities. I would definitely go back to this hotel again.

  • 10.0
    Exclusive

    The attention of staff to your every need

  • 9.2
    Superb

    Shangrila has always lived up to its reputation as the premier hotel with service standards unparalleled with other hotel chains. They did not disappoint during this visit and surpassed our expectations in every regard. We were upgraded from the Horizon Floor to the Valley Wing and the service standards in Valley Wing were excellent. You will not find a better place to stay in Singapore than the Shangrila.

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Highlights
TripAdvisor Traveler Rating
read all 5721 verified reviews
TripAdvisor Traveler Rating
9of 324 hotels in Singapore
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Singapore

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 11 yearsExisting beddingFREEExtra bedChildren above
11 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Tengah Air Base (TGA)9.7 mi
Changi (SIN)11.7 mi
Train
Promenade MRT Station2.7 mi
Tanjong Pagar KTM Railway Station2.8 mi
Underground
Orchard MRT Station3300 ft
Bus
Bus stop1000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room