The room was spacious and had a lovely view of the

garden. My family felt welcomed and comfortable during our stay. However, the check-in time was a bit late, and the breakfast selection could have used more variety.

The Tower Wing Deluxe King Room was really spacious and comfy. I loved the electric curtains and nice little touches like the mirror light and fresh fruits. The bathroom amenities were great too. Super convenient to have a bakery downstairs for quick snacks or breakfast. Only wish the seating in common areas was a bit more comfy.

I had an amazing time with my friends! The lush gardens and spacious rooms really set the mood for relaxation. We particularly enjoyed the outdoor water playground and dined at the fantastic restaurants. The complimentary playtime sessions for the kids were a big hit too!

Unfortunately, we faced issues with breakfast service. We were routinely reminded about charges even though we hadn’t opted for breakfast, and our table was cleared unexpectedly during our coffee run.

satisfying stay but slight room for improvement

The hospitality displayed by the staff was remarkable. From the reception team to Mr Siva, everyone went above and beyond to assist me. I truly appreciated the stunning garden view from my room, which added a serene touch to my stay.

We had a fantastic time at this hotel! The kids loved their room's tent-like sofa bed and the complimentary cake for my son's birthday was such a sweet surprise! Plus, the kids club was a huge hit, keeping them entertained while we relaxed. I'd definitely come back!

Exceptional Family Experience

We had an incredible stay filled with delightful moments! The pools were fantastic for the kids, and the buffet offered a mouth-watering selection of dishes. Ra Ra, from the kids' play area, truly made our children feel special by remembering their names. It's a wonderful place for families, and I'm already looking forward to our next visit! However, it would be great if the hotel could improve the variety of non-Asian food options in the buffet.

The room was spacious and had a lovely balcony. The outdoor pool area was refreshing and perfect for families. Breakfast offered a wide selection of cuisines. Service from the staff was friendly and attentive throughout our stay. Overall, it was a memorable experience. 😊

Stunning views and breakfast creations were highlights. a bit noisy at times.

I truly appreciated the serene atmosphere of the gardens, providing a tranquil escape. The staff were incredibly attentive and ensured that my needs were met, making my stay so enjoyable. The accessibility was well-designed for guests like myself.

More comfortable seating in common areas would help.

This place suits me perfectly! I enjoy the free wi-fi, 24-hour reception, and outdoor swimming pool. I still remember how the staff helped return my shower bag on my first stay. Can’t wait to return for my business trip!

The stunning view from my room and excellent breakfast every morning made my stay truly special. Afternoon tea and cocktails were a delightful cherry on top!

My stay at the Shangri-La exceeded expectations. Enjoyed the spacious room with beautiful views and attentive staff. However, breakfast service could be improved. Overall, a delightful experience embraced by serene gardens.